According to the 10th article of Law on Consumer Protection (NN nr 41/14) and with Article 6 of the Law for Providing Services in Tourism Industry (NN 130/17), we inform you that complaint on provided service can be submitted in written form to our main office on the address Vukovarska 17, 20 000 Dubrovnik. Or in writing on the following way:
- by postal service on the address: Blitz, Vukovarska 17, 20 000 DUBROVNIK
The confirmation of the receipt will be delivered promptly. Reply to your written complaint will be given in written latest 15 days form the complaint receipt. When filing the complaint, please provide information to whom and how you wish to receive the response for its accurate delivery. We guarantee that all personal information provided in the complaint will be archived according to the Personal Data Protection Act and will not be used in any other purposes.